
Customer Services Apprentice
The Museum of Cornish Life (South Kerrier Heritage Trust) is offering an exciting opportunity to join a friendly and dedicated team as a Customer Service Apprentice. The museum is a fun place to work where something different happens each day.Working with a small staff team (Director and Community Engagement Curator) and over 80 volunteers you will carry out a broad range of roles with a focus on customer service and retail.
- Closing Date: 12 July 2019
- Interview Date: 24 July 2019
- Apply https://www.findapprenticeship.service.gov.uk/apprenticeship/-434697
Summary:
- Hourly rate: £7.83
- Working week: 30 hours per week (1 Saturday in 4)
- Apprenticeship duration 12 months
- Training Provider Cornwall Apprenticeship Agency Limited (Cornwall Marine Network)
- Customer Service Level 2 Apprenticeship
Daily duties will involve:
- Greeting visitors at the museum reception/shop
- Assisting with the daily presentation of the museum including signage, shop, tourist information point, pop-up cafe and galleries
- Assisting with ordering shop stock, dealing with suppliers and stock taking
- Merchandising and display of the museum shop
- Managing bookings for events and memory boxes
- Collecting visitor surveys and inputting data online
- Administrative tasks such as photocopying, answering the phone, dealing with enquiries
- Assisting with museum events
- Undertaking any other work as requested by the team