The Museum of Cornish Life (South Kerrier Heritage Trust) is offering an exciting opportunity to join a friendly and dedicated team as a Customer Service Apprentice. The museum is a fun place to work where something different happens each day.Working with a small staff team (Director and Community Engagement Curator) and over 80 volunteers you will carry out a broad range of roles with a focus on customer service and retail.

• Closing Date: 12 July 2019
• Interview Date: 24 July 2019
• Apply https://www.findapprenticeship.service.gov.uk/apprenticeship/-434697

Summary:

• Hourly rate: £7.83
• Working week: 30 hours per week (1 Saturday in 4)
• Apprenticeship duration 12 months
• Training Provider Cornwall Apprenticeship Agency Limited (Cornwall Marine Network)
• Customer Service Level 2 Apprenticeship

Daily duties will involve:

• Greeting visitors at the museum reception/shop
• Assisting with the daily presentation of the museum including signage, shop, tourist information point, pop-up cafe and galleries
• Assisting with ordering shop stock, dealing with suppliers and stock taking
• Merchandising and display of the museum shop
• Managing bookings for events and memory boxes
• Collecting visitor surveys and inputting data online
• Administrative tasks such as photocopying, answering the phone, dealing with enquiries
• Assisting with museum events
• Undertaking any other work as requested by the team